Privacy Policy - LifeCheck Ltd

Last updated: 14-10-2025

1. Introduction

LifeCheck Ltd (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [yourdomain.com] or use our services. By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our site or services.

2. What Information We Collect

We may collect and process the following categories of information:

a) Personal Information (provided by you)

• Full name
• Email address
• Postal / shipping address
• Phone number
• Payment information (credit/debit card, mobile money, etc.)
• Order history and invoices

b) Technical / Device Information (automatically collected)

• IP address
• Browser type and version
• Operating system
• Time zone and locale
• Cookies, usage statistics, site navigation, referring/exit pages

c) Other Information (optional or derived)

• Interests and preferences
• Product reviews
• Marketing opt-in preferences

3. How We Use Your Information

We use your data for the following purposes:

• Processing and fulfilling orders (payments, shipping, invoicing)
• Communicating with you (order confirmations, updates, support)
• Fraud detection, risk assessment, and security
• Improving our website, products, and user experience
• Marketing, promotions, and newsletters (with your consent)
• Legal compliance, audits, and dispute resolution

4. Legal Basis / Consent

Where required by law, we rely on your consent to process personal data (e.g., for marketing communications). You may withdraw your consent at any time (see “Your Rights”).

For other processing activities (such as order fulfillment or fraud prevention), we rely on legitimate interests, contractual necessity, or legal obligations.

5. Sharing & Disclosure

We may share your information with:

• Service providers / third parties (payment processors, delivery partners, IT providers)
• Analytics / advertising partners (if you’ve opted in)
• Regulatory authorities when required by law or to prevent fraud
• Business transfers – in case of merger, acquisition, or sale (subject to data protection safeguards)

All third parties must maintain strict confidentiality and adequate data protection standards.

6. Data Storage, Security & Retention

We store your personal data securely using encryption, access controls, and regular backups.
Your data is retained only as long as necessary for the purposes described or as required by law.
Once no longer needed, data is safely deleted or anonymized.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Recognize your device and preferences
• Improve site functionality and performance
• Measure and analyze usage patterns
• Manage sessions, preferences, and shopping carts
• Provide relevant advertising (if consented)

You can disable cookies in your browser settings; however, some site features may not function properly.

8. Your Rights (Data Subject Rights)

Under Kenya’s Data Protection Act, 2019, you have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Object to processing (e.g., marketing)
• Restrict certain processing activities
• Request data portability (where applicable)
• Withdraw consent

To exercise your rights, contact us at Mail@gmail.com.
We will respond within the legally required timeframe.

9. Cross-Border Transfers

If your data is transferred outside Kenya, we ensure compliance with relevant laws and apply appropriate safeguards such as standard contractual clauses or data protection certifications.

10. Children / Minors

Our services are not directed to children under [16] years. We do not knowingly collect data from minors. If we discover that we have collected data from a minor, it will be promptly deleted.

11. Changes to This Policy

We may update this Privacy Policy periodically. When changes occur, we’ll update the “Last Updated” date and may notify you via email or website notice.Continued use of our services after updates means you accept the revised policy.

12. Contact Us

If you have any questions, complaints, or requests about this Privacy Policy or your data, please contact:

Privacy / Data Protection Officer
LifeCheck Ltd
📍 Address: A3, 81 Parklands Road, Nairobi. KENYA
📞 Phone: +254 718 222 037
📧 Email: lifecheckltd@gmail.com